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After over a decade of working on and managing design projects, Pie has created this simple contract overview, some straihhtforward hire terms that make the hiring process and agreement clear for you.
PIE'S HIRE & PAYMENT TERMS | PLEASE READ
Quick hire terms links:
Quotes
Pie will be able to provide you a free, no obligation quote via email based on an initial phone conversation or receipt of your creative brief.
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If the project is particularly complicated, we can arrange a Zoom meeting, or phone call so we can discuss the project in more depth.
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The quote will outline the cost for the work we've discussed. Once the cost is agreed, the agreed cost is final. Any further work that falls outside the original quote/brief supplied the additional work will need to be quoted for separately.
Payment
For new customers or larger projects a deposit of up to 50% will be required to be paid and cleared into the company bank account before any work begins.
The final payment/outstanding design cost will be invoiced when the client agrees to or 'signs off' the final artwork. The final payment will be invoiced and required to be paid and cleared through the company account before any final/print-ready artwork is delivered to the client.
The cost for any additional work required (that falls outside the original quote or brief supplied) will be quoted for and agreed with the client before any work commences. That cost will be added to the final payment invoice unless otherwise agreed.
PLEASE NOTE: The final payment will be invoiced for automatically 30 days after initial designs/concepts/proofs have been submitted to the client. It is the client's responsibility to come back to Design By Pie with feedback or amends within that time period.
Deadlines
An end date will be agreed with the client before any work starts. Every effort will be made on Pie's behalf to keep to this deadline. Efforts will be made to inform the client if this for any reason, deadline is unachievable.
A 'rush fee' will be applied if work is requested to be finished ahead of the previously agreed deadline. This cost will be negotiated before rush work is started.
Design Amendments
Two rounds of amendments to one or more of the initial designs/drafts are always included in the quoted cost as long as the changes do not fall outside the initial brief provided or exceed 1 hour of work in total.
After that, any further developments, tweaks, or amendments to the initial design(s) will be charged for at the standard hourly rate (minimum charge of 15 minutes).
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Any additional cost will be agreed with the client prior to any further work commencing and will be added to the final payment invoice.
Proofing
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
Files Supplied
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
Copyright
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
Agreement
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
