Design by Pie
Let's check we are on the same page...
With the understanding that hiring a graphic designer can seem a little daunting Pie created this simple contract overview.
After a decade of working on and managing design projects for clients, Pie has learned a lot and always aims to be as transparent as possible, so has put together some simple hire terms that make the hiring process and agreement made reasonable and clear for you.
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DESIGN BY PIE'S HIRE TERMS | PLEASE READ
Quotes
Pie will be able to provide you a free, no obligation quote via email based on an initial phone conversation or receipt of your online brief.
If the project is particularly complicated, we can arrange a Zoom meeting, or phone call so we can discuss the project in more depth.
The quote will outline the cost for the work we've discussed. Once the cost is agreed, the agreed cost is final. Any further work that falls outside the original quote/brief supplied the additional work will need to be quoted for separately.
Payment
For new customers or larger projects a deposit of up to 50% will be required to be paid and cleared into the company bank account before any work begins.
The final payment/ outstanding design cost will be invoiced for when the client agrees to or 'signs off' the final artwork. The final payment will be invoiced and required to be paid and cleared through the company account before any final/print ready artwork is delivered to the client.
The cost for any additional work required (that falls outside the original quote or brief supplied) will be quoted for and agreed with the client before any work commences. That cost will be added to the final payment invoice unless otherwise agreed.
PLEASE NOTE: The final payment will be invoiced for automatically 30 days after initial designs/concepts/proofs have been submitted to the client. It is the client's responsibility to come back to Design By Pie with feedback or amends within that time period.
Deadlines
An end date will be agreed with the client before any work starts. Every effort will be made on Pie's behalf to keep to this deadline. Efforts will be made to inform the client if this for any reason, deadline is unachievable.
A 'rush fee' will be applied if work is requested to be finished ahead of the previously agreed deadline. This cost will be negotiated before rush work is started.
Design Amendments
One round of amendments to one or more of the initial designs/drafts is always included in the quoted cost as long as the changes do not fall outside the initial brief provided or exceed 30mins work. After that, any further developments, tweaks or amendments to the initial design(s) will be charged for at the standard hourly rate (minimum charge of 15mins). Any additional cost will be agreed with the client prior to any further work commencing and will be added to the final payment invoice.
Proofing
It is the clients responsibility to check the design proofs for errors before the file(s) are sent to print. A sign off statement will be emailed along with the proofs outlining the responsibility of the client. Any re-printing costs due to errors will be the responsibility of the client not Design By Pie.
Files Supplied
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
Copyright
Once all invoices have been paid the client has copyright of the final artwork/logo produced by Design By Pie.
Design By Pie keeps the copyright for any work that is not paid for and any designs produced in the development/concept stage of any project (anything other than the final signed off artwork).
Agreement
Paying the first deposit acts as an agreement to the above terms.
The above terms are subject to change.