I should be able to provide you a free quote via email based on an initial phone conversation or receipt of your online brief, unless the project is particularly complicated, in which case we shall arrange a meeting where we can have a coffee together and discuss the project in depth. The quote will be produced outlining the price for the work we've discussed. Once the price is agreed, the agreed price is final. Any further work that falls outside the original quote will be quoted for separately.
A 50% deposit of the full quoted design cost will be paid and cleared into the company bank account before any work starts. The final 50% will be billed on the 'sign off' of the final artwork. The remaining 50% will be paid and cleared before any work gets delivered to the client. Any extra work will be quoted for and agreed before work commences and the the price will be added to the final 50% fee unless otherwise agreed. The final payment invoice will be automatically sent for payment 30 days after initial designs have been submitted to the client. It is the client's responsibility to come back to Design By Pie with feedback or amends within that period.
Note: The client is paying for the delivery of the final design product, see additional notes on files supplied below.
An end date will be agreed with you before work starts. Every effort will be made on my behalf to keep to this deadline. Efforts will be made to inform the client if this for any reason, deadline is un-achievable. A rush fee will be applied if work is requested to be finished ahead of the previously agreed deadline. This fee will be negotiated before rush work is started.
It is the clients responsibility to check the design proofs for errors before the file(s) are sent to print. A sign off statement will be emailed along with the proofs outlining the responsibility of the client. Any re-printing costs due to errors will be the responsibility of the client not Design By Pie.
Any electronic files supplied to the client are for the stated use only and not to be changed or adapted or reused without written permission from Design By Pie. If the client wishes to have copies of the source/master files, (including images, layered files and vector graphics) this can be negotiated and will be chargeable.
Once all invoices have been paid the client has copyright of the final artwork/logo produced by Design By Pie.
Design By Pie keeps the copyright for any work that is not paid for and any designs produced in the development/concept stage of any project (anything other than the final signed off artwork).
Paying the first deposit acts as an agreement to the above terms.
The above terms are subject to change.